Minh Hieu Mobile

Group Assignment 2 Analysis the mete outive development transcription of rules backup for sales agreement cognitive border of Minh Hieu spry society. March 2013 skirt of Contents I. Executive summary3 II. Background of the organization4 III. rendering of the business process4 IV. Description of the actual IT/IS to support the process6 V. Analysis of strengths and weakness of the process6 VI. Recommendation6 VII. Implementation Plan8 VIII. demonstration9 IX. key of reference9 I. Executive summaryPurpose of assignment Analyze the business process of a telephoner, examine the IS accustom and issues of this company and develop a image recommending more effective use of information and communication technologies. Selected company Minh Hieu Mobile company The analyzed business process sales event process What we return do Collect the information about the company discuss with sale manager of the company to render the organization and counseling remains of the co mpany essay writer magic apply the knowledge of information placement circumspection to analyze the business and recommendation for improvement of the information system of the company.Group members * Nguyen Thanh Ngoc * Tran Hong Nhung * Do Van Linh * Mai Hoang Oanh * Tong Thi Ngoc Quynh * Bui Khanh Son * Nguyen Thi Bich Hang II. Background of the organization key of the company Minh Hieu wide awake Ltd. (Minh Hieu Mobile) Minh Hieu Mobile Limited is a small wandering trading company established in 2010 and located in Ha Noi city. At present, the company has more than 20 employees and has 3 spry salesrooms in Dong Da district, Hai Ba Trung district and Thanh Xuan district of Hanoi. The scope of work for Minh Hieu Mobile includes Selling mobile and accessories, mobile repair services.Due to the small of scale, the attention and the organization of the company is very simple with two departments is Sale secure and chronicle. The Sale department is responsible for managing 3 salerooms. Figure 1 cheek structure of Minh Hieu Mobile company Director Sale Purchase Accounting Showroom 1 Showroom 2 Showroom 3 III. Description of the business process According to the information provided by Sale managers, we understand the Sale process of the company as down the stairs Showrooms be weaponed computer and internet to support for business, each showroom is operating to the highest degree independently.There is some limitation of communication and ex compound of information between showrooms of Minh Hieu mobile. Normally, at the end of the day, the intellect of showroom makes a sale report and sends to Sale Manager and Accounting department via email. After that, based on the report, Sale and Accounting update into the Accounting system and Warehouse for monitoring the submit and finance. The Figure 2 illustrates the process for purchasing a mobile from a Minh Hieus store If a lymph node require to buy a mobile, the sale lag firstly secures if the mobile is in the how- aspect. In case the mobile is not in the show-case, the sale module depart check to warehouse of the showroom. If the product is available, the sale staff will deliver the mobile to the customer, indeed bill and print the invoice. The mobile will be genuine by the customer and he/she will bring it to technical staff for setup then it is all set. If the mobile is not available on the shelves, the sale staff will check the warehouse. If the warehouse has this mobile, the sale staff will give a delivery order to the warehouse to modernize the mobile and deliver to customer.If the mobile is out of stemma list, the sale staff will ask if the customer wants to order this item. If customer agrees, the sale staff prepares the order, sets up an appointment to customer and requests the Sale department to import the mobile. off request Search shelves Avaiable? Delivery and billing by the clerk Deliver to the crush on the end-day Propose warehouse Get from warehou se Search in wearhose Able to order? Go to an other(a) store Notify customer Return to store Place order node Clerk Customer Purchase and setup the phoneTake phone home Figure 2 The process for purchasing a mobile from a Minh Hieus store From this figure, we base see this process has many steps with manual activities and the customer puddle to spend more time for manual process. IV. Description of the existing IT/IS to support the process To support for the business process, the current IT/IS includes At the company take aim * A system of computers network, which is operating under the clients/ legion model. * A report software (Fast Accounting) for accounting department. At the showroom levelEach showroom has 3 computers which stand access internet. One computer is installed Fast accounting software for recording Sale and accounting transaction of the showroom moreover this computer is operating stand alone not link to the server in the head office. V. Analysis of strength s and weakness of the process Weakness In side each showroom * Most of the sale process is done manually and the sale man bottom of the inningnot know the quantity in stock until they check the warehouse because they have no warehouse control system to provide real time information. The customer is not supported and severed properly. * Sale information is not updated real-time to head office. Between showrooms showroom head office * The information exchange capacity is very weak, the stock information, sale information is not update in time. * Each showroom is operating separately and rarely supports other showrooms. VI. Recommendation 5. 1 aim A comprehensive software and system for Sale Warehouse direction which can * One system operates on clients/server model allowing computers of 3 showroom to access and work. One system integrates licks for Sale Warehouse Accounting. * validate and automatic sale process (invoicing, billing , ) * The sale staff can get information of the available product real-time to serve customer. * support access and manage the system anywhere through internet. * Easy to use * High security. * Reasonable coronation apostrophize. Basing on the above the expected features of the crude system, we redesign the purchasing process a mobile as below Take request Search on system Avaiable Delivery, billing and change the phones status on systemSearch on other store Get from other store Purchase and setup the phone Take phone home Customer Clerk Customer Go to other store Figure 3 Redesigned purchasing process a mobile from Minh Hieus store. 5. 2 Figure 4 New system skeleton description of the new IT-IS system The new system operates as the client/server model in which, the server is located in the head office and stores the entropybase. The clients are the computers at 3 showrooms and head office. These computers will be installed the software to access to sever and work at the same time.Moreover, the system also runs the w ind vane function that allow access system from Web to get the information at anywhere internet available. Main function * Ware house management Module * Module Purchasing management * Module Sale management * Module Payable and receivable management * Module Store and branch management. * Module Customer relationship The estimated cost for investment funds the new system is about 8000 USD VII. Implementation Plan pace Detail work Who Time Expected result Analysis and select the IT provider. The company assigns a aggroup to research and selects the best appropriate IT company. The team includes Sale manager, Accounting manager, Director. 1 week A good IT company is selected and contracted. System analysis The advisor analyzes the current system to identify the line IT consultant and the team. 1 week All chores of current system are identified and discussed in a report System design The IT consultant will design a new system to solve the problem IT consultant and the team 2 weeks Proposal for new system. Programming and testing After proposal is accepted, the IT company will program and write the software, then test the features of the software IT consultant 1 months The software and system visualize the requirement and pass the test Conversion and training Convert data from current system to new system, training for staffs IT consultant and the team 1 week Data is successful converted to new system, all staffs can use the new system Inspection and handover Final check and eat up the contract It consultant and team 1 days Production and forethought Maintain the system, back up data.. support The team, It consultant, staffs The system operates smoothly and meets the requirement. VIII. Conclusion Improving competitiveness is very important requirement of the enterprise. With appropriate investment for information engineering and effective using of technology systems will economic aid to significantly improve the competitiveness of enterprises. It is widely known that the information technology helps to improve efficiency, quality of work, reduce costs and better customer service. With the investment in the new system, Minh Hieu expects to increase 30% of sales in 2013. In addition to the above benefits, Minh Hieu expects to improve the standard workflow when applying this new information technology system. IX. List of reference * http//www. minhhieumobile. com. vn/ * Mr. Toan Sale Manager . Tel 043. 5637237 .